Patient Info

Patient referral process

You will first have visited your own doctor, your GP, who will have diagnosed that you have a problem that can be surgically treated. This treatment is free under the National Health Service.

Your GP will inform you that you are to be ‘referred’ for treatment and the local Referral Management Service (RMS) will coordinate the process.

The Process.

The Referral Management Service will contact you to discuss your referral under a scheme called ‘Choose and Book’ within a few days. This is how you get to choose where and when you would like to be treated. You should be given a choice of different providers across the county. We hope that you will choose Probus Surgical Centre for your treatment for the reasons listed in the ‘About us’ section of this web site.

The RMS will check that the condition you have falls within the range of services we treat under local anaesthetic at Probus. Remember that many of our clinics are one-stop, which means that your condition can often be treated at the same visit. Equally, we are very happy to see you to discuss your condition, and then arrange a date for your operation to suit your availability.

You may wish to research our surgical centre in greater depth and if that is so you can download our ‘Statement of Purpose’ which will provide comprehensive details of the Surgical Centre.

  • What our patients say:

    "Excellent friendly and supportive staff who put me at my ease – Thank you"

    January 2021

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    "All the staff were excellent and put me totally at ease."

    January 2021

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    "Very impressed with the speed and efficiency of the whole process. Standard of care was excellent."

    January 2021

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    "Brilliant service and attention."

    January 2021

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    "Very professional and competent, polite, humorous staff I have come across."

    January 2021

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    "The treatment I received from start to finish was first class. "

    January 2021

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    "Probus Surgical Centre is a credit to the NHS. Thank you one and all."

    January 2021

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