Infection Prevention and Control

General Infection Control Advice

Each year thousands of people; patients, staff and visitors, pass through our Surgical Centre and it is our priority is to do our very best to minimise the risk of infection that such a busy environment presents.

Probus Surgical Centre has an excellent reputation for delivering high quality healthcare treatments and services. Everything we do is focused on providing the very best health care to all in a clean and safe environment.

We robustly monitor ourselves and involve our patients in measuring and maintaining our service. We value our patients’ feedback and regularly use patient satisfaction questionnaires, to which we have a very good participation rate, regarding their treatment and clinical outcomes and are delighted by the results and comments we receive.

We have 2 ventilated operating theatres and a minor procedures treatment room and have excellent levels of cleanliness, low infection rates (currently at 0.1%) and effective infection control measures in place.  All of which are backed up by 99% patient satisfaction scores.

Probus Surgical Centre has a no smoking policy throughout the Centre including the grounds.

We have an annual infection control inspection by the Nurse Consultant Director of Infection Prevention & Control, NHS KERNOW CCG. Last year’s report can be viewed at Infection Control Inspection 02.04.19

How you can help

You can play a big part in reducing the spread of infection and keeping yourself healthy.

Here are some simple actions everyone should take at ALL times:

  • Please do not attend if you have symptoms of any infection for example diarrhoea, vomiting/nausea
  • Always wash your hands thoroughly after visiting the toilet
  • What our patients say:

    "Excellent friendly and supportive staff who put me at my ease – Thank you"

    January 2021

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    "All the staff were excellent and put me totally at ease."

    January 2021

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    "Very impressed with the speed and efficiency of the whole process. Standard of care was excellent."

    January 2021

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    "Brilliant service and attention."

    January 2021

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    "Very professional and competent, polite, humorous staff I have come across."

    January 2021

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    "The treatment I received from start to finish was first class. "

    January 2021

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    "Probus Surgical Centre is a credit to the NHS. Thank you one and all."

    January 2021

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