What are PROMs?

All NHS patients having hip or knee replacements, varicose vein surgery, or groin hernia surgery are being invited to fill in PROMs questionnaires. PROMs are Patient Reported Outcome Measures.

At Probus Surgical Centre hernia patients are being invited to fill in the PROMs questionnaires.

The NHS is asking patients about their health and quality of life before they have an operation, and about their health and the effectiveness of the operation afterwards. This will help the NHS measure and improve the quality of its care.

How can I take part?

When you go to hospital, you will be asked to fill in a short questionnaire before your operation.

The NHS uses one of four accredited suppliers to support it in the operation of PROMs. The hospital where you are treated is responsible for the collection of PROMs questionnaires. It will be their decision which of the suppliers they use.

PROMs patient information

How will the data that I provide in the Before and After your operation questionnaires be used?

The information you provide on the Before your operation questionnaire will be used to retrieve your uniqueNHS Number from the NHS patient demographic systems.

The Health and Social Care Information Centre holds a record of all hospital activity in the Hospital Episode Statistics (HES) system. HES contains details of all admissions to NHS hospitals in England. It includes private patients treated in NHS hospitals, patients who were resident outside England, and care at treatment centres funded by the NHS (including those in the independent sector). HES also contains details of all NHS outpatient appointments in England.

The Health and Social Care Information Centre will use the data held in HES and link it to the information you provided in the PROMs questionnaires. This will help the NHS identify the factors that explain differences in the reported outcomes of treatments.

It also means that we don’t have to ask you for information that is already held about you by the NHS.

Data extracted from the HES will include details about previous operations, recorded diagnoses, hospital stay durations, recorded age, gender, or ethnicity if applicable.

For more information, visit the HESonline website.

If you’ve had hip or knee replacement surgery, your NHS number could also be used to extract data from the National Joint Registry (NJR). Again, the Health and Social Care Information Centre will use the data and link it to the information you provided in the PROMs questionnaires.

The NJR was set up by the Department of Health and Welsh Assembly Government to collect information on all hip and knee replacement operations and to monitor the performance of replacement hip and knee joints and implants.

A wide range of implants are used in joint replacement operations in the NHS and in independent healthcare sectors across England and Wales. The NJR helps to monitor the performance of these implants and the effectiveness of different types of surgery. This work helps to improve clinical standards and benefits patients, clinicians and the orthopaedic industry.

For more information, visit the NJR website.

Will you be using all data that is held by the NHS about me?

Data is extracted from the HES or NJR on a ‘need to know’ basis. It will only contain information about your operation and the condition relating to it. Any information that could identify you will be removed by the Health and Social Care Information Centre (the data controller for this exercise) before it is used for analysis.

  • What our patients say:

    "Staff, Doctors, Nurses are all very helpful and professional. I am very thankful for their help"

    September 2019


    "Many thanks for your skill and reassurance following my cataract operation. Thanks to you I can see clearly now – success – colours "

    September 2019


    "Thanks for making me feel so relaxed and cared for during my hernia op. You and your team are AMAZING and I am healing well."

    September 2019


    "Everything first class – THAK YOU"

    September 2019


    "Excellent, friendly attention to detail"

    September 2019


    "First class professionalism, care and efficiency – it was the NHS at its best."

    September 2019