Compliments & Testimonials

Compliments received

Just wanted to drop a line to say I have now had the surgery and to say thank you so much for getting me in so quickly, really appreciate it! Very happy customer and the care in your clinic was 10/10 – Sept 2020

Previous comments:

Many thanks for your skill and reassurance following my cataract operation.  Thanks to you I can see clearly now – success – colours – fabulous

Thanks for making me feel so relaxed and cared for during my hernia op.  You and your team are AMAZING and I am healing well.

Excellent treatment start to finish

Excellent, friendly staff.  Careful explanations of procedure – clean centre – excellent care – Thank You

Everything first class – THANK YOU

Everyone was so kind and reassuring and the whole experience was made so easy to bear.  I am glad to say that my operation seems to have been a complete success and I can see so much more clearly now

I thought the way in which the doctor and nurses communicated with my mother is a true reflection of the shining light that is the NHS.

From the lady on reception to the nurses and of course the doctor,  I received first class service and treatment. From the bottom of my heart a big, big thank you.

First class professionalism, care and efficiency – it was the NHS at its best.

I would like to thank you and your team and to say how impressed I was with the way you prepared and carried out the hernia procedure explaining everything all the time. Also, two follow up phone calls and your letter which really put my mind at rest.  Something I have not experienced before.  Keep up the good work and thank you once again.

I would just like to say thank you so much for the efficient and painless way my cataract surgery was performed. The difference now is amazing.

Thank you all for everything, you have fixed me good and proper. The care you give is wonderful and very much appreciated.

I attended for a hernia repair on 21st April and would like to thank the surgeon for the smooth manner in which the procedure was carried out and the staff for the kind, sympathetic and caring way in which they looked after me.  I certainly appreciate the way everything was organised and conducted.

Thank you for your care and expertise over my hernia repair and to your excellent team.

I am left in awe of the surgeon’s skills and the dedication of all the NHS staff. The end result for me has been stunning and I am truly grateful to you all.

To all the staff engaged in supporting minor ops, especially carpal tunnel syndrome, everything went so smoothly and well. You were all so patient and caring and the surgeon made everything so easy and comfortable.

I was 88 in May but now feel 68 and very lucky.   God Bless.

Thank you all so much for improving my quality of life. I am really pleased with the results. Also, thanks for looking after me and making me feel completely at ease during my times at Probus Surgical Centre.

I cannot praise too highly the level of ease, attention and treatment from clearly dedicated and professional team. Needless to say, I am deeply grateful for the outcome of the procedure undertaken, and to the wonderful NHS team that carried out the remedial work.  My deep and sincere thanks.

I am writing to express my gratitude for the skill and care with which you performed my hernia repair.   My thanks to the lovely ladies in theatre and especially the nurse who held my hand throughout the operation.  You all made me feel I was in safe hands.

  • What our patients say:

    "Excellent friendly and supportive staff who put me at my ease – Thank you"

    January 2021

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    "All the staff were excellent and put me totally at ease."

    January 2021

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    "Very impressed with the speed and efficiency of the whole process. Standard of care was excellent."

    January 2021

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    "Brilliant service and attention."

    January 2021

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    "Very professional and competent, polite, humorous staff I have come across."

    January 2021

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    "The treatment I received from start to finish was first class. "

    January 2021

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    "Probus Surgical Centre is a credit to the NHS. Thank you one and all."

    January 2021

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